HOW DO YOU ADVERTISE?
We actively market our properties online and through a wide array of publications. We have been building our business since 1994 and have a very strong group of repeat clients. You can find advertising for us on Tourism Victoria, Tourism Vancouver Island, BC Ferries, BC Travel, Victoria Chamber of Commerce and Many Travel websites.
WHAT KIND OF PROPERTIES DO BEST?
We have found that modern contemporary properties with high end/gourmet kitchens, large bedrooms, with high speed internet access, minimum two bathroom properties do best. In the summer months the larger oceanfront properties (5 bedrooms plus) and downtown 2 bedroom, 2 bathroom condos do very well! In the winter months (especially January to March when all the snowbirds come from back east) 2 bedroom, 2 bathrooms condos do best!
HOW DOES THE CLEANING WORK?
Our professional cleaning concierge service provides the best cleaning services to our clients. Prior to your return our team will have thoroughly prepared your property to ensure it is ready for you to come home to. All cleaning services are charged back to the guest.
WHAT ABOUT PETS & CHILDREN?
If agreeable to the homeowner, small dogs are allowable (a larger security deposit is taken). With more people traveling with their pets, restricting pets may impact our ability to find clients for your home. Children: We encourage our property owners to allow children, especially in the high summer season, as this makes the property more marketable.
DO YOU OFFER INSURANCE?
We recommend Maxxam Insurance, an established firm located at 867 Goldsteam Ave. Contact Pete Tolsma (250) 391-8809 for further information.
WHAT NEEDS TO BE DONE TO GET OUR PROPERTY GUEST FRIENDLY?
Your home should be "Hotel Standard Clean", fridge clear, cupboard space available, personal effects gone, bedroom and bathroom free of clutter, any "priceless or objects of sentimental value" should be stored.
DOES ANYONE CHECK THE PROPERTY AFTER GUEST HAS VACATED?
Yes our fully trained staff inspect your home and provide a complete assessment.